Instagram Live Chat Support

This is the place to chat with an agent / real person to get help with Instagram issues and frequently asked questions.

Get personalized help with the following and more:

  • How to straighten your picture after posting
  • How to crop/modifying your pic
  • How to reset your password
  • How to make your pics and videos private
  • Login issues
  • Help to determine why your account was banned/disabled and if it can be restored
  • How to block persons
  • How to use hashtags effectively to get your desired result

What’s new

Your followers can now know when you are online

When users go to the direct message section they can see if you are online or how long ago you were. This is only visible to followers that you chatted with previously. If you don’t want this feature it can easily be turned off in the settings section.

Users are notified when a screen is taken of a story

When a screenshot is taken in the stories section Instagram will soon notify the person that posted it, this is currently being tested.

For live help with anything written above or other related Instagram concerns/issues, please select the live chat button on the right hand of the screen.