Virgin Mobile Live Chat

This page is dedicated to assisting customers to speak to a real person via live chat or phone.

The main aim of the page is assist customers with frequently asked questions or issues. Where we are not able to help we will have someone call or email you back within 24 hours.

Do you have questions like the ones below, if you do we can assist?

  • Why are my minutes being wasted
  • Do you charge to send picture messages
  • Why my phone dropping calls
  • Whats the best phone for me and my needs
  • Whats the best plan for me

If you would like to speak to a real person about the above questions – or similar questions or issues – use our live chat service and if we are not able to help we will have someone call you.