MetroPCS Live Chat Support

What’s new

MetroPCS has changed/updated it’s name to Metro By T-Mobile

With the change, you get the following:

  • Two new unlimited plans
    • $50 & $60
  • Hotspot data – Share your data via WIFI
  • Google one 100GB – Auto backup things like photos and files, free up space on your device
  • Amazon prime – $60 plan only

Need to speak to a live rep to help with MetroPCS issues and problems?

We can help with the below and more; If you like talking with a real person you are in the right place 🙂

Select the live chat link on the right of this screen to chat with a real person to get help with:

  • Choosing a plan
  • Finding the best & most convenient repair centers
  • Data roaming
  • What phones are compatible with your service
  • Available Data Plans / Service – Compatibly, Speeds, overages …
  • Coverage issues and outages

Need a payment extension call 1-214-265-2550, ask for billing and then request an extension.

Money saving tip for MetroPCS Roamers

Trending question

Q: Why does it take so long to get a MetroPCS agent over the phone?
A: MetroPCS strives to answer all calls within 30 seconds or less, however, if your call is not answered within the service level you can also consider using other options to make contact. Other contact options.

If you would like to speak to a real person about the above frequently asked questions and issues select the live chat button on the right hand/bottom (mobile) of the screen; however, note our agents don’t have access to account details.

If live chat is offline, feel free to call MetroPCS directly at 1-214-265-2550