Information collection

Customer service live only collects information to assist with providing good quality customer service (for example, name, address or email). This information is never passed on to a partner without your consent.

At NO time we require your password or credit card information.

Data protection declaration for the use of Google Analytics

This website uses Google Analytics, with “IP anonymization” activated. Google Analytics is a web analysis service of Google Inc. Google Analytics uses “cookies” which are small text files that are saved on your computer and that allow an analysis of the website usage by you.

The information carried by those cookies about your usage of this website is usually transmitted to a Google server in the United States and saved there. On this website (customer-service-live.com), we use the so-called IP anonymization. That means your IP address (if you come from within members of the European Union or other states that are signatories of the Agreement on the European Economic Area) is shortened (i.e., anonymized) prior to being sent to Google’s servers. Only in exceptional cases is the full IP address sent to a Google server in the United States and then shortened there. On behalf of this website’s operator, Google will use this information to evaluate your usage of the website, compile reports on website activities and to provide the website operators with additional services related to website and Internet usage. The IP address transmitted by your browser in the context of Google Analytics will not be connected with other Google data.

Privacy policy for the use of Google AdSense

This website uses Google AdSense, a service to include advertising of Google Inc. (“Google”). Google AdSense uses so-called “cookies”, text files that are saved on your computer and allow an analysis of the website usage. Google AdSense also uses so-called Web beacons (invisible graphics). These Web beacons make it possible to evaluate information such as visitor traffic on these pages.

The information generated via cookies and Web beacons about the usage of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the United States and stored there. This information may be passed on, by Google, to its partners. Google, however, will not combine your IP address with other information stored by you.

You can stop the installation of cookies by changing the corresponding setting in your browser; however, we have to point out that in this case you might not have access to this website’s full functionality. By using this website, you state that you agree with Google processing the data obtained about you in the way and for the purpose mentioned.