US Cellular Live Chat / Help

This page is dedicated to assisting customers to speak to a real person via live chat or phone for  US Cellular FAQ and issues.

Where we are not able to help we will have someone call or email you back within 24 hours.


Do you have questions like the ones below, if you do we can assist?

  • How does installment pricing works (Spread out payments for the purchase of Smartphones, Basic Phones, and Tablets a device across available 24 or 30 month periods)
  • How to understand your bill
  • What plan is right for me
  • Understanding data roaming
  • What is overages
  • What is your coverage area
  • How to resolved phone issues
  • How to get a faulty phone fixed

If you would like to speak to a real person about the above questions – or similar questions or issues – use our live chat service and if we are not able to help we will have someone call you.

How to contact US Cellular directly by phone

Dial 611 from your U.S. Cellular® phone (always a free call) or call our toll-free number 1-888-944-94005.

7 a.m. – 10 p.m. (7 a.m. – 9 p.m. PT)